Effective Date: August 01, 2024
Introduction
Welcome to Sacred Lotus! At Sacred Lotus, we are dedicated to safeguarding your privacy and ensuring that your personal information remains secure. This Privacy Policy explains how we collect, use, and protect the data you provide through our website, which offers an extensive range of handwoven fabrics and terracotta products across India.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you place an order, create an account, or subscribe to our newsletter, we collect details such as your name, email address, phone number, billing address, and shipping address.
- Payment Information: To complete your purchase, we collect payment details, including credit or debit card numbers or other payment methods. We do not store your payment information; instead, it is securely processed by our payment gateway.
- Browsing Information: We use cookies and other similar technologies to gather information about your browsing behavior, including your IP address, device type, and pages visited on our website.
2. How We Use Your Information
We use your information to:
- Order Processing: To fulfill and deliver your orders, and to keep you informed about your purchases.
- Customer Support: To provide assistance with any questions or issues you may have.
- Marketing: To send you promotional offers, newsletters, and product updates. You can opt out of these communications at any time.
- Website Improvement: To analyze website usage and improve our products, services, and user experience.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted partners to provide essential services:
- Shipping Partners: To ensure the timely delivery of your orders.
- Payment Processors: To securely handle your payment transactions.
- Marketing Partners: To deliver targeted advertisements and promotional content.
4. Data Security
We employ industry-standard security measures to protect your personal information. However, no method of data transmission over the internet is completely secure, and while we do our best to safeguard your data, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Update or correct any inaccuracies in your personal details.
- Delete Your Information: Request the deletion of your personal data, subject to any legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
6. Cookies
Our website uses cookies to enhance your experience by remembering your preferences and improving site functionality. You can control or disable cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or comply with legal requirements. We encourage you to review this page periodically to stay informed about any updates.
8. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, feel free to reach out to us:
Sacred Lotus Customer Support
Website: sacredlotusgroup.com
Email: info@sacredlotusgroup.com
Phone: +91-7019119986
