Sacred Lotus Group

Frequently Asked Questions

We offer a wide range of sizes to accommodate diverse body types, typically ranging from XS to XL. Please check individual product pages for specific size availability.
1
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the shipping carrier's website.
2
What is your return policy?
We want you to love what you ordered! If you're not satisfied with your purchase, you can return unworn and unwashed items within 30 days for a full refund. Please visit our Returns & Exchanges page for more details.
3
How can I contact customer service?
For any inquiries or assistance, you can reach our customer service team via email at info@sacredlotusgroup.com or by phone at 7019119986. Our team is available Monday through Friday, 9 AM to 5 PM PST.
4
Can I cancel or modify my order after it has been placed?
We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us immediately. Once an order has been shipped, we are unable to make changes.
1
Do you offer gift cards?
Yes, we offer gift cards that can be purchased online and redeemed on our website. They make the perfect gift for any fashion enthusiast!
2
How secure is my personal information when ordering online?
We take your privacy and security seriously. Our website uses industry-standard encryption technology (SSL) to protect your personal information during checkout. Rest assured that your data is safe with us.
3
How can I stay updated on my order status?
You can easily track your order status by logging into your account on our website. Once logged in, you can view order details, track shipments, and update your contact information as needed.
How can I contact customer service?
For any questions, concerns, or assistance, our dedicated customer service team is here to help.
Get in touch